Every customer service call ends with the same question, "Is there anything else I can help you with today?" Ally Bank is usually no different. So we asked ourselves: how would the bank that “does it right” interpret this question? Banksgiving was our answer. During a single day in November, we transformed the Ally call center in Shoreview, Minnesota into an elf-like workshop, with customer care reps granting wishes to show their customers just how much they appreciate them.
Instagram Stories: PayBack Time
For decades banks have been getting away with it: excess fees, long lines, and interest withholding. Ally is inviting those fed up with these antiquated institutions to move their money to a bank that does it right.
Created at Anomaly New York
GCD: Seth Jacobs
Creative Directors: Liz Delp & Vahbiz Engineer
Art Director: Hannah Campbell
Art Director: Jessica Pester